Privacy Policy

IYogi Yoga, LLC, located in Portland, Oregon, USA, owns and operates the Iyogimats.com website, cares about the privacy of each user of our web site. This privacy statement discloses the privacy practices for Iyogimats.com web site.

Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.

If you have any questions or concerns regarding this statement, you should first contact  customercare@iyogimats.com

You can also contact us via regular mail at: IYogi Yoga LLC, 8736 SW Lodi Lane, Portland, Oregon, 97224.


Information Collection and Use

The Iyogimats.com  web site collects information from our users at several different points on our web site. When you use the web site, some basic, general information is collected. This general information is used internally in connection with our business to improve the web site, including our marketing and advertising efforts, and to make your use of the web site as enjoyable and efficient as possible.

When you set up an account on our web site or purchase an item from our web site, we collect personal information provided by you that may include your: (i) first and last name; (ii) billing address; (iii) shipping address; (iv) other shipping addresses; (v) email address; (vi) phone number; (vii) credit card account number; (viii) items purchased from us; and (ix) browsing, buying and selling patterns. We use this personal information in order to provide you with the goods and services that you purchase on our web site. We use your email address to provide you with information about your order and its status and we may occasionally send out emails, including newsletters, to people who have placed an order on-line, with information about other goods and services available on our web site. We use your phone number only in the event that our customer service representatives need to contact you about an order you have placed.

IYogi Yoga, LLC ("we" or "us") owns and operates the Iyogimats.com  web site and we are the sole owner of this information collected on the web site. We will not sell, share, or rent this information to a third party in any way other than as disclosed in this privacy policy. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities and may, in our sole discretion, disclose personal information or other information to satisfy any law, regulation, subpoena, or government request. We reserve the right to release personal information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Service, even without a subpoena, warrant or court order, if we believe, in our sole discretion, that such disclosure is necessary or appropriate to operate our web site or to protect the rights or property of www.Iyogimats.com , our affiliates, or our officers, directors, employees, agents, third-party content providers, suppliers, sponsors, or licensors. We also reserve the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful. If we are legally compelled to disclose information about you to a third party, we will attempt to notify you by sending an email to the email address in our records unless doing so would violate the law or unless you have not provided your email address to us.

Registration

To use some features on the Iyogimats.com web site, as well as some of our products, a user may be required to first complete a registration form on the web site. During registration, a user is required to give contact information, such as name and email address. This information is used to contact users about the services on our web site for which they have indicated interest. It is optional for users to provide additional, demographic information, such as age and gender, but we encourage our users to provide such information so that we can provide a more personalized experience for our users on our web site.

Orders

We request additional personal information from our users when placing an order on our web site. In completing our order form, a user must provide contact information, such as name and shipping address, phone number, and financial information, such as credit card account number and expiration date. This information is used for billing purposes and to fulfill our customer orders. If we experience difficulties processing an order, we will contact a user through this information.

Cookies

A cookie is a text file stored on the user's hard drive containing information about the user. Web sites create cookies to record information about a user's preferences, such as the items you add to your shopping cart, and for security purposes (see Security below). Cookies are also used to help us determine the various services you use and the support you may need, and to help us detect and solve any problems you may have while using our web site. In addition, the use of a cookie on our web site will enable users to log on without having to reenter their password on each visit and to fully participate in our Community discussions. Most cookies expire after a certain time period. If you wish, you may set your browser to reject all cookies and still view our web site. Because our online ordering system requires cookies, you will not be able to order online, but you can still place an order by phone, fax or mail.

Log Files

Like most standard web sites, we use log files on our servers. These log files store information regarding IP (internet protocol) addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and number of clicks. These log files are used to analyze trends, administer the web site, track user's movements in the aggregate, and gather broad demographic information for our use. IP addresses, etc. are not linked to personal information.

Sharing of General or Demographic Information

We may share aggregated, general or demographic information we collect about our users and their use of our web site with our partners (except where noted for specific co-branded relationships below) and advertisers in a manner which does not identify any individual user. We use an outside shipping company to ship orders placed on our web site, and a credit card processing company to bill users for goods and services purchased on our web site.  These companies will not retain, share, store, or use any of our user's personal information for any secondary purposes. We partner with other parties to provide specific services, which are available on our web site. When a user signs up for these services, we will share the user's name or other contact information that is necessary for the third party to provide these services to the user. These parties are not allowed to use such personal information except for the purpose of providing these services.

Links

The web site may contain links to other web sites.  We want you to be aware that when you click on such links, including banner advertising, which take you to a third-party web site, you will be subject to such third-party's privacy policies.  Please be aware that we are not responsible for the privacy practices of such other web sites and we expressly disclaim any and all liability for the actions of third parties, including, without limitation, actions relating to the use and/or disclosure of personal information by such third-parties. We encourage our users to be aware of when they leave our web site and enter a third-party web site and to read the privacy statements of each and every web site that collects their personal information. This privacy policy applies solely to information collected by our web site.

Newsletters

If a user wishes to subscribe to one of our e-newsletters, we will ask for contact information, such as name and email address.

Send to a Friend

If a user elects to use our referral service to inform a friend about a part of our web site, a form asks for the friend's name and email address. The form will automatically send the information to the friend via email. We do not store this information and the form is only used to send this one-time referral email.

Surveys & Contests

From time-to-time, our web site requests information from our users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user has a choice whether or not to provide us with such information. Information requested may include contact information, such as name and shipping address, and demographic information, such as zip code, age level. Contact information will be used to notify the winners and award prizes. Survey information will be used to monitor or improve the use and efficiency of this web site.

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about the security of our web site, you can send an email customercare@iyogimats.com


Correction/Updating Personal Information

If a user's personal information changes, we will enable our users to correct, update or remove from our web site the personal data they provided to us. Such changes can be made on our web site by emailing us at  customercare@iyogimats.com

Notification of Changes in Use of Information

Our privacy policy is subject to change. In the event of any change, we will provide notice of such change on our web site. If we want to use your personal information in a manner different from that stated to you at the time you provided such information to us, we will notify you of such change via email in addition to posting notification of such change on our web site. At such time, you can determine whether you wish to allow us to use your information in this different manner. If you have opted out of all communication with our web site or have deleted or deactivated your account with us, then you will not be contacted and your personal information will not be used.

If you have any questions about this privacy policy, please e-mail at
customercare@iyogimats.com

This privacy policy was last updated September 30, 2014.